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Bad Review? Bad Response? Bad Idea! - Ethically Managing Your Online Reputation
Total Credits: 1 including 1 Ethics
- Average Rating:
- 114
- Categories:
- Legal Ethics
- Faculty:
- Jennifer Ellis, Esq.
- Course Levels:
- Intermediate
- Duration:
- 1:03
- Format:
- Audio and Video
- License:
- Access for 60 day(s) after purchase.
Tags: Legal Ethics Social Media
Description
Whether you choose to be online or not (and you should be online) your clients will write you reviews. Unfortunately, angry clients are much more likely to write about you than happy clients. This webinar will explore the ethical and practical issues surrounding getting good reviews as well as discuss how you should respond when someone bashes you online. Lawyers have been disciplined for their responses to online reviews. Learn from their mistakes!
This program covers issues addressed in Rule 1.6, as well as numerous related Ethics Opinions from various jurisdictions.
Handouts
| Article Handout Bad review 2024 v2 (36 KB) | 6 Pages | Available after Purchase |
Faculty
Jennifer Ellis, Esq. Related Seminars and Products
Jennifer Ellis Jennifer Ellis is a legal ethics attorney in Pennsylvania. She owns the law practice/law firm marketing company Jennifer Ellis, JD, LLC, through which she assists attorneys with their practice management and online presence.
Previously, Jennifer worked with a Philadelphia area personal injury firm, where she practiced legal ethics, managed the firm’s online presence, and oversaw its IT and security consultants. Jennifer also served as the Associate Director of Media Technology with the Pennsylvania Bar Institute, where she organized and presented courses on numerous issues, including law practice management, technology, and ethics. Jennifer speaks and writes throughout Pennsylvania and nationally on issues relating to law practice management, technology, ethics, marketing, and more. Jennifer wrote the book “Wordpress in One Hour for Lawyers and the social Media chapter for the book “Solo and Small Firm Legal Technology Guide” – both published by the ABA’s Law Practice Division.
For more information about Jennifer, see her website at jlellis.net, find her on Twitter @jle_jd, or email her at jennifer@jlellis.net.
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