Comments

Katie S - Kansas City, Missouri

"The guidance on when and how to address negative reviews, as well as when and how to report negative reviews, was immensely practical and helpful."

Marco B - Sandy, Utah

"Taking more time before submitting a response to a bad review. "

Amanda F - South Portland, Maine

"I'm not in private practice-- I work for a statewide union-- but I'll definitely be on the lookout for poor reviews and now will know how best to respond (or not to respond) without getting myself in hot water."

Jeffrey L - Albuquerque, New Mexico

"Checking for negative reviews."

Carrie C - Philadelphia, Pennsylvania

"Claim my business of YELP"

Amy H - Oklahoma City, Oklahoma

"How to respond ethically to posts."

Deborah C - Kansas City, Kansas

"To request positive reviews from happy clients."

Christine V - Parsonsfield, Maine

"wordpress"

Nicholas L - Jefferson City, Missouri

"Responding to negative reviews in a positive and ethical manner."

James B - Kansas City, Missouri

"how to respond to negative online reviews. "