Comments

Elizabeth K - Lewiston, Maine

"Great suggested language for responding to negative reviews"

Adam W - Sharon, Massachusetts

"Be ready to respond to any bad reviews. It's advice I will give to other lawyers and clients."

Sarah R - Bangor, Maine

"Check if we have any online reviews."

Laura O - Yarmouth, Maine

"Responding to client concerns"

John G - McLoud, Oklahoma

"Not responding to bad reviews"

Michael M - South Portland, Maine

"?"

Talcott F - Portland, Maine

"don't respond to bad reviews"

Todd K - Cape Elizabeth, Maine

"A balanced approach of protecting myself with strong intakes, conflict checks and solid representation and understanding that every client may not be satisfied. An empathetic response could save professional liability in terms of responses to reviews."

Kevin G - Garden City, New York

"responding to negative comments "

Kathleen B - Kennebunkport, Maine

"I don't have an online presence, but if I did I found the information on requesting bad reviews be removed on Google and Yelp to be very interesting and potentially useful. Also, the information about claiming a profile was new to me. "