Legal technology is a double-edged sword; it can cause malpractice, or it can guard against it! Most of the top causes for malpractice and grievance issues are related to organization, communication, and law office management. As such, they are largely preventable. How do you properly communicate confidential information with clients? How do you properly negotiate documents with opposing counsel?
A high percentage of malpractice practice claims and practice management issues are caused by communication breakdowns. The growing number of communication channels only compounds the problem.
Examine technologies and techniques that will help you improve internal and external communication, lower your stress, improve your service, generate happier clients, and lower your malpractice...
The ABA and Hazelden Betty Ford Foundation’s (ABA/HBFF) groundbreaking 2016 study confirmed devastatingly high rates of both mental health concerns and substance abuse amongst lawyers. For example, between 21-36% of attorneys qualify as problem drinkers—3-5x higher than the general population. Moreover, 25-30% of attorney disciplinary matters, 60% of all malpractice claims, and 85% of
The ABA and Hazelden Betty Ford Foundation’s (ABA/HBFF) groundbreaking 2016 study confirmed devastatingly high rates of both mental health concerns and substance abuse amongst lawyers. For example, between 21-36% of attorneys qualify as problem drinkers—3-5x higher than the general population. Moreover, 25-30% of attorney disciplinary matters, 60% of all malpractice claims, and 85% of...
Learn the essential elements of clear communications and tips for assuring clear and effective communications with your clients, colleagues, and staff.
Rule 1.4 of the ABA Model Rules of Professional Conduct directs attorneys to “keep the client reasonably informed” about their matters through clear and timely communications. Lawyers who are busy litigating, deal-making, or...
One of the most overlooked aspects of security is training for employees. Employees are unwittingly involved in more than 80% of successful attacks. It has never been more critical for organizations to implement effective risk mitigation strategies, enhance security posture and protect information assets – which is hard to do without educating your employees.
This is very important training
Law and medicine were always the pair: well-respected professions, pathways to middle class (or better!) comfort, and laggards with technology. Whether you went to a doctor’s office or a lawyer’s office, paper ruled the day. But that’s changing. One of the last bastions of “paper is king” is the executed document – “wet” signatures serving as proof ...
Floods, market crashes, hurricanes, fires, personal illness, malicious employees —we live in a troubled world. You probably don’t need to protect your firm from extraterrestrials (well … not yet), but you do need to be forearmed against reasonably foreseeable disasters, natural or man-made!
There are easy, and cheap steps that you can take to help ensure continued service